Terms & Conditions

As a condition of hiring my consulting and copywriting services, you agree to abide by the following terms and conditions. If you cannot agree to any of these, please contact us immediately before we begin work on your project.

 

For the purposes of this document, “You” and “Your” refers to your company and “I” and “we” refers to Mikah Pettersson-Fox and his business, FoxWords Ltd.

 

Quotes
  • All quotes are valid for 10 days from the submission date.

  • All quotes include two rounds of revisions, if required.​

  • Quotes do not include (unless specifically stated):

    • Liaison with other agents such as graphic designers or web developers.

    • Meetings outside of the initial creative brief.

    • Additional travel time for onsite meetings.

Fees

Standard policy for new clients is a 50% up front payment of the total proposal amount.

  • First invoice must be paid before any project work can begin.

  • Urgent projects requiring a turnaround of less than two working days will incur an additional 25% fee 

 

Payment

The final invoice will be issued 10 days after we send the first full draft to you or when final sign off is given (whichever occurs first).

  • Payment terms for the final invoice are 7 days from the date on your invoice .

 

Any costs additional to the Services ordered (including couriers, other media and travel costs) are in addition to the amount quoted, and will be charged to you as required. These costs will be itemised separately in the invoice.

 

We are liable by law for GST, and you must pay us the GST amount.

Face-to-face meetings

Additional face-to-face meetings can be added to the project at your request.

Face-to-face meetings beyond initial project scope will be charged at our hourly rate of $125, and will include any necessary travel time.

Changes in project scope

Any modifications to the original project brief during the course of execution will render the provided quotation invalid.

Additional fees/charges may be applied to cover the time and expenses required to complete any new work.

The new quote will need to be approved, and the revised deposit paid, before work can restart.

Timeframes

​We endeavour to deliver all work by the agreed deadline; typical project delivery time is 2 weeks (10 working days) from project sign-off. However, circumstances beyond our control – including major illness or family emergencies – may prevent us from delivering on time.

We will inform you within two business days if there are any timeframe issues.

 

If we are unable to complete work because we have not received information from you, we will continue the project at our next opportunity. This may affect your overall timeline.

 

Communication

You will be asked to nominate one primary contact for all revisions and contact throughout the project.

If you do not communicate with us for 30 days, the project will be deemed closed and any final amount owing will be billed.

 

Revisions

In the unlikely event you are not satisfied with the copy we write for you, we provide two revisions, to your specific direction. This is provided we receive such requests within 10 working days and that such requests do not involve a change in the original project scope and direction.

 

Copyright

Once the project fee we have quoted you is paid, you own the copyright for all the original content development and copywriting we have done on your project.

 

Errors and Omissions

We will do our utmost to ensure that the content development and copywriting we do for you is free of errors and omissions that could adversely impact the success of your project, or cause problems for you in other ways. In the unlikely event that such a mistake is made and the fault is ours, we will refund 100% of the project fee you paid. You agree that this refund will be the only remedy you seek from us. (Proofreading issues excepted. See the next clause below.)

 

Proofreading

We will take reasonable steps to ensure the copy we write for you is free of typos,

grammar gaffes and other mistakes. However, we cannot guarantee an error-free

document. Therefore, we recommend that you have the copy independently proofread before publication.

 

Legal review

We’re not lawyers. Therefore, we cannot provide an opinion as to whether the content and/or copy we write for you violates any laws or regulations. It is your responsibility to submit the copy for legal review. In addition, as a condition of hiring our services, you agree to defend, indemnify, and hold us harmless from and against any and all claims, losses, damages, and expenses that are based on the claim that the content and/or copy violates the laws, codes, regulations, or statutes of any jurisdiction.

 

No Non-Compete Clause

Working with us does not imply that there is a non-compete agreement between us. In fact, it is possible that we may provide, or are providing, similar consulting and copywriting services to companies that may be in competition to yours. If you wish to negotiate a non-compete agreement with us, please contact us.

 

Using our services in the future

In the event that you purchase further consulting and copywriting services from us, you agree to remain bound to these Terms and Conditions. If these Terms and Conditions are updated, you will be informed and will have the option of not agreeing to the changes.

 

No guarantee of income or any other result

During our work on your project, we may provide you with advice on making the project more successful. That advice comes with the understanding that we do not guarantee you any specific result or outcome. You implement our advice at your own risk.

 

Governing law

These Terms And Conditions shall be governed by the laws of New Zealand. You agree that in the event of a dispute between us, that dispute will be referred to arbitration under those laws and will be held at a venue located in Auckland, New Zealand. The choice of arbitrator will be agreed upon by both of us.

 

If you have any questions or concerns about these Terms and Conditions, or cannot abide by them for any reason, please contact Mikah Pettersson-Fox at mikah @ mikahfox.com

Last Update - 1st October 2020